Specialist in Asia Pacific, Japan, China, India and South East Asia and Global Emerging Market equities.

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Specialists in equity portfolios in Asia Pacific, emerging markets, global and sustainable investment strategies

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Investor enquiries

Complaints Procedure

If you have a complaint about our products or services please contact our Client Services Team.

First Sentier Investors Client Services

Client Services:

23 St Andrew Square 

T: 0800 587 4141 or 
[email protected]
If you are calling from outside the UK please call +44 203 528 4102.


Any complaints that you may have should be addressed to Head of Client Services. If First Sentier Investors fails to resolve your complaint satisfactorily you may have the right to refer the complaint directly to the Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR


You can download a copy of our complaints procedure here.